Risk disclosure
Contents · 9 sections
Trading on margin is high risk
Trading currency pairs, gold and oil on margin carries a high level of risk and is not suitable for everyone. You can lose all of the money in your account. Only trade with money you can afford to lose, and make sure you understand how these products work before you start.
Leverage works both ways
Leverage lets you open a position much larger than the money in your account. A small move in the price makes a large difference to your equity — in either direction. With high leverage, a move of a fraction of a percent can close your positions.
We close positions automatically when your margin level falls to 50%, or when your equity reaches zero. Positions may be closed at a worse price than you expected.
Your loss is limited to your deposit
If a fast market takes your balance below zero after a stop-out, we reset it to zero. You cannot lose more than the money in your account — but you can lose all of it.
We are on the other side of your trades
MFXNeo is a market maker. We quote the prices you trade on and take the other side of your trades ourselves, so when you make money on a trade we lose it, and when you lose, we gain. We manage this conflict by pricing from market data, by publishing our spreads and commissions, and by applying the same rules to every client.
Prices, spreads and gaps
Prices can move very quickly, especially around economic news, at the start and end of the trading week, and when markets are thin. Spreads widen at those times. A price can jump past a level without trading at it, so a stop loss or pending order can be filled at a worse price than the one you set.
Technology
Trading depends on your device, your internet connection and our systems. A fault in any of them can delay or prevent an order. Keep your sign-in details safe and turn on two-step sign-in.
Paying with crypto
Deposits and withdrawals are made in crypto. A transfer sent to a wrong address or on the wrong network cannot be reversed, and network fees and confirmation times are outside our control.
Demo accounts are not live trading
A demo account trades our prices with practice money. Your results on a demo account do not predict results on a live one, where your own money — and your own reactions to losing it — are involved.
No advice
Nothing on this site, in the chat or in our messages is investment advice. Past performance does not predict future results. If you are unsure whether trading is right for you, get independent advice.